[Point system update announcement]

Thank you very much for your continued patronage of NAO LINGERIE.
Starting in April 2025, the points system will be revamped to make it even easier to use.

Therefore, we ask you to take the necessary steps depending on your registration status.
We apologize for the inconvenience, but we appreciate your cooperation.

<Previous point system>

★If you purchase a product from the online shop → Points will be awarded to the online shop and can be used within the online shop.


★If you purchase a product at the Ginza Salon → Points will be added to your official LINE stamp card and can only be used at the Ginza Salon.
(Only those who wished to register were allowed. The Ginza Salon is currently closed.)


★Local sales events → No points awarded

The point system was different depending on where you purchased it.

From now on, regardless of where you purchase, your points will be managed centrally within the online shop and can be redeemed and used.

In addition, the LINE stamp card system will be discontinued .
We will continue to send you announcements, useful information, and advice on any problems you may have, so please continue to use our service.


<Future point system>

You will receive the same benefits whether you purchase from our online shop or our pop-up shops.

・3% of the purchase amount (excluding tax) will be awarded as points.

・One point is worth 1 yen and can be used whenever you like.

・Even if you use points, you will be awarded 3% of the remaining balance in points.

・Points do not have an expiration date.

・You will receive 500 points when you register as a new member.

・If you write a review of a product you have purchased, you will receive 300 points for each review.

・You will receive 1,000 points on your birthday.

・You can check your purchase history from your My Page.

・Although it is irregular, depending on the campaign, you may receive benefits such as increased points.

・Some pop-up stores, such as department stores, are not eligible for the points system.

・If fraudulent use is discovered, all points earned to date will be invalidated.


*If you were unable to log in using a familiar email address and password, please contact us and we will investigate further.

*If you have not yet registered your birthday, please contact us and we will register it for you. You can check the registration status yourself from My Page.

Log in here → https://naolingerie.com/account/login?return_url=%2Faccount

* Points will not be awarded retroactively for the amount of products you have purchased in the past.



<How to use the new points system>

The procedure varies depending on your registration status.

① Those who have already registered with the online shop but have not collected LINE stamp cards
→No procedures are required.


② Those who have already registered with the online shop and have collected LINE stamp cards
→You can transfer your LINE stamp card to the online shop or use it at pop-up shops (excluding department stores) before the end date of the LINE stamp card.

For more information, please see "About the LINE Stamp Card" below.

3) Those who have not registered for the online shop and only have a LINE stamp card
→Please use the LINE stamp card using one of the methods below before it runs out.
- Register as a member of the online shop and transfer your LINE points.
- Use all your stamps at pop-ups (excluding department stores) held before the stamp card expiration date.

For more information, please see "About the LINE Stamp Card" below.

*The information you provide in the paper medical records at our Ginza salon and pop-up shops is used solely for managing your customer information. It does not automatically register you as a member of our online shop.

About the LINE Stamp Card

The LINE stamp card will end on August 31, 2025.

Please note that stamps and discount coupons will no longer be available for viewing or use after the end date.

The stamps you have collected so far are:
① Transfer points to the online shop
Use it at any pop-up event (excluding department stores) held before the end date .

If you collect 20 stamps, you will receive a coupon worth 3,000 yen, but stamp cards that are not fully collected can also be transferred or used.

The LINE Stamp Card gives you 1 point for every 5,000 yen (excluding tax), so we will calculate your purchase amount from that and give you 3% of your purchase amount as points, just like the points conversion in the online shop.

For example, if you have accumulated 5 stamps, your total purchase amount will be 5,000 yen per stamp x 5 = 25,000 yen. You will receive 3% of 25,000 yen (750 yen) or you can use it immediately.



① If you want to switch to an online shop

We cannot check the status of your LINE stamp cards; you can only check them on your own device.
We apologize for the inconvenience, but please send the following information to Naorangarei via LINE.

・Full name registered in the online shop

・Email address registered in the online shop

・Screenshot showing the LINE stamp card ownership status



②If you want to use it in a pop-up shop

The LINE stamp card will end on August 31, 2025. Please visit any pop-up shop (excluding department stores) and let us know that you would like to use the card.

You can check the stamp status of your LINE stamp card by following these steps.


If you are unsure of your registration status or do not know how to operate the system, please feel free to contact us.

[Naorangerie Contact Information]

・LINE → https://lin.ee/AkohQjU

・Email address → info@naoingerie.com